KPI Dashboard Software That Is Easy to Deploy and Easy to Use

Are you looking for KPI reporting software that is robust enough to:

grab the attention of executives
meet the demands of power users
scale up for organizations of all sizes

and is easy enough to be:

deployed in weeks, not months
learned by end-users with minimal training

and flexible enough to:

adapt to changing data structures and business needs
accommodate data exploration through visualization and maximum self-service

View a five-minute Flash demo to get an overview of what InetSoft's KPI report software can do and how easy it is to use.

Examples of KPI Reports and Dashboards

The examples of KPI reports and dashboards listed here come from interactive dashboards that InetSoft has developed and made available in an edition of Style Intelligence tailored to salesforce.com users. For more details on that solution please see salesforce dashboard information on Style Intelligence for Salesforce. The same intelligence-packed, highly-interactive, Flash-based KPI reporting and dashboard software can be deployed with InetSoft's on-premise version of Style Intelligence. Please see more information for this flagship dashboard product here.

Executive Sales Dashboard with a KPI Report

This is the prototypical executive sales dashboard designed for both the executive who is managing many account managers as well as the sales manager keeping track of just his own sales pipeline. In one screen you have eight charts multiplied by as many account representatives in your organization thanks to the selection list in the upper right. Checking off one or more of those salespeople refreshes all of the other charts to show information associated with their sales pipelines. For organizations with dozens or hundreds of sales representatives, the selection lists can be organized hierarchically, and view permissions by user are also hierarchical.

The KPIs that are reported include:

Year-to-date sales versus last year's for the same period
Size of the current sales pipeline versus the same period last year
Sales opportunity close ratio, this year compared to last year
Monthly closed-won sales
Dollar-sizes of all opportunities in the sales pipeline by sales stage
Number of new leads created by month

While not necessarily key performance indicators, the two remaining embedded reports are:

Top sales opportunities in the pipeline - you can drill through the account names to get to the specifics of the opportunity.
Exception reporting - you can see a count and drill through to the list of leads that have not been touched in the last x days that you specify as inactive, as well as the number of opportunities deemed inactive.

Customer Service Operations Dashboard using InetSoft's KPI Software

This is a powerful interactive dashboard for customer service managers and executives to monitor key performance indicators for a service operations department. In one view, you have seven information-packed charts and two embedded reports mutliplied by the number of customer service representatives in your organization.

For organizations with dozens or hundreds of sales representatives, the selection list seen in the upper right corner can be organized hierarchically, and view permissions by user are also hierarchical.

The key metrics displayed in this performance management dashboard include:

Open cases by status, priority and age
Current case load by agent and status
Employee performance by cases closed and time to close
Overall case open vs. close rate
Same day close rates – overall and by agent

Drill-though capable reports that are embedded in the dashboard include:

Open high-priority cases – summary and detail by owner and case age
Exceptions reporting – number and detail of inactive cases

More Resources:

		Features of InetSoft's KPI Dashboard Software
		Information about Building a KPI Dashboard
		Learning about Key Performance Indicators for IT
		Tracking Key Performance Indicators In Human Resources