InetSoft Dashboard Software - Sorting Dashboard Data Columns
InetSoft's award-winning dashboard software allows users to merge, sort and filter complex sets of data into viewer friendly formats like data columns. View the example below to learn more about the Style Intelligence solution.
Any column in a table can be sorted in ascending or descending order. You can sort the table data based on a single column, or specify nested sorting columns. If a column in the table is already sorted, sorting on a new column clears the previous sorting.
To sort a single column, do one of the following:
• Click the 'Sort' button in the column header. This sorts the column in ascending order. Click the button again to sort the column in descending order. Click a third time to return the column to its original order.
• Right-click the table header and select the 'Sort Column(s)' option. This opens the 'Sort Column' dialog box, where you can specify the sort order for the selected column.
When a column is sorted, its sort order is indicated by the small arrow next to the column name in the column header cell.
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To sort multiple columns in a hierarchical fashion, follow these steps:
1. Right-click the table title row, and select 'Sort Column(s)' from the context menu. This opens the 'Sort Column' dialog box.
2. From the 'Sort on' drop-down menus, select the table columns that you wish to sort.
The hierarchical sort order of a column is determined by the vertical position of the menu. The column specified in the top menu is sorted first, the column specified in the second-to-top menu is sorted second, and so on.
3. For each column, select the 'Ascending' or 'Descending' button to determine the sorting direction.
When a column is sorted, its sort order is indicated by the small arrow next to the column name in the column header cell.
InetSoft Viewpoint |
“The intelligence of the data services platform in combining multiple external and internal data sources and presenting them at the right moment is very valuable in actually offloading back-office work from the agent to self service portals, but also in making the agent very productive. So this is a very typical use case, and we have implemented multiple systems where data virtualization is used in the support of call centers, customer self-service portals, agent portals, single customer views, etc. Obviously the way we do that is combine different data sources, create a base model, create derived models, and then represent those derived models as objects based on topic or issue or context, and then allow the front-end BI application to access them using multiple different dashboards or reports. The benefits, again, are pretty phenomenal in that it can reduce first call resolution, improve the customer experience, reduce the amount of time it takes to serve a customer, and it also provide ways to increase retention or provide new value to the customer.” - Mark Flaherty, Chief Marketing Officer |
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| Previous: Merging Dashboard Tables | Next: Filtering Dashboard Data |
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