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How to make better KPIs

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We found this recent article from a vendor in our space who focuses on KPI design. It’s a good explanation of why most KPIs don’t work and why people ignore them, and how to pick ones that come from organizational or department objectives.

Here’s a good summary graphic from it:

why kpis do not work

And here’s the link to the whole article:

http://www.bscdesigner.com/sound-approach-for-kpis.htm

And here are some useful inetsoft.com links to watch our demo or get ideas for your dashboards:

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