Client Scorecard Example

InetSoft's comprehensive real-time analytical reporting and dashboard software provides users with client scorecards that serve to monitor, measure, and manage performance by tracking metrics in real-time.

Scorecarding is a proven approach for monitoring, measuring and managing performance by tracking metrics. A scorecard is a list of key performance indicators (KPIs), or metrics, that present current performance data for a business process or strategy against goals, quotas, and target trends.

The Style Intelligence Scorecard is a collection of objects known as 'Targets'. Each target helps monitor the performance of a metric. It specifies the metric, how and when a metric's performance is evaluated, what the goal or target is, and what action to take if the goal is not met.

The scorecard provides an easy way to monitor multiple targets on a single page. In addition to checking status, you can drill down on a metric to see more detail, and set up alert notification for a failing metric.

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Effective Scorecard Design

First and foremost, to be a useful, a scorecard must track the right key performance indicators. The ultimate goal of creating a scorecard is to identify a select number of business metrics and assign objectives to them. When referred to later on it should be possible to reach a solid conclusion regarding performance versus expectations.

Methods for creating a scorecard have evolved many times since they became a popular BI tool. Today there are four main components to consider before creating one:

A destination statement
A strategic linkage model outlining how one plans to achieve said goals
A definition for each goal
A definition for each measurement

Once these four elements have been carefully considered and laid out by management, one can begin creating a scorecard.

The destination statement defines the final goals that an organization is attempting to reach by creating a scorecard in the first place..

The strategic linkage model is a cause-and-effect outline of how an organization will ultimately reach an end goal. This is typically a strategy map that links activities to their hypothesized results.

Goal and measurement definitions are important to ensure all aspects of a business remain on the same page. These need to be clearly and concisely expressed in order align objectives with performance.

About InetSoft

Since 1996 InetSoft has been delivering easy, agile, and robust business intelligence software that makes it possible for organizations and solution providers of all sizes to deploy or embed full-featured business intelligence solutions. Application highlights include visually-compelling and interactive dashboards that ensure greater end-user adoption plus pixel-perfect report generation, scheduling, and bursting.