About InetSoft

Since 1996 InetSoft has been delivering easy, agile, and robust business intelligence software that makes it possible for organizations and solution providers of all sizes to deploy or embed full-featured business intelligence solutions. Application highlights include visually-compelling and interactive dashboards that ensure greater end-user adoption plus pixel-perfect report generation, scheduling, and bursting.

InetSoft's patent pending Data Block™ technology enables productive reuse of queries and a unique capability for end-user defined data mashup. This capability combined with efficient information access enabled by InetSoft's visual analysis technologies allows maximum self-service that benefits the average business user, the IT administrator, and the developer. InetSoft solutions have been deployed at over 5,000 organizations worldwide, including 25% of Fortune 500 companies, spanning all types of industries.

InetSoft Services Articles

• BI Consulting Services

  InetSoft’s professional business intelligence consulting services complement its award-winning dashboard, reporting, and analysis software. Services range from staff training to complete application development and deployment, accelerating BI implementation. The team ensures seamless integration and customization to meet specific business needs.

• Customer Support Dashboards

  InetSoft’s customer service software provides robust dashboard reporting for platforms like LiveAgent, enhancing service team performance tracking. The drag-and-drop designer enables easy creation of cloud-based, interactive dashboards. It supports real-time data analysis for improved customer service operations.

• LiveAgent Reporting Tool

  InetSoft’s BI application offers a powerful reporting tool for LiveAgent, featuring intuitive dashboard creation for customer service teams. The web-based platform supports interactive visualizations and data mashups for real-time insights. It enhances service efficiency with minimal setup and no dedicated BI developer required.

• Web Services Integration

  InetSoft’s dashboard solutions leverage Metro for simplified web services deployment, replacing older Axis2 systems for better performance. The platform supports seamless integration with existing applications, enhancing dashboard accessibility. It includes examples for deploying services, ensuring efficient setup for developers.

• Service Team Analytics

  InetSoft’s BI platform delivers advanced analytics for customer service teams, integrating with platforms like Salesforce for comprehensive reporting. It offers self-service dashboards and visualizations to monitor service metrics in real time. The solution is designed for easy embedding and cloud-based access.

• Service Performance Metrics

  InetSoft’s customer service BI solutions provide interactive dashboards to track key performance indicators for service teams. The platform’s data mashup engine enables real-time data integration from multiple sources. It supports self-service analytics, reducing dependency on IT for reporting needs.

• Support Team Dashboards

  InetSoft’s dashboard software for customer service offers a drag-and-drop interface for creating tailored, cloud-based dashboards. It supports integration with customer service platforms, providing real-time insights into team performance. The solution is designed for ease of use and rapid deployment.

• KPI Tracking Tools

  InetSoft’s KPI software for customer service enables businesses to monitor service metrics with interactive, web-based dashboards. The platform supports data mashups and real-time analytics for actionable insights. It is ideal for service teams seeking to optimize performance without complex setups.

• Service Analytics Platform

  InetSoft’s analytics platform for customer service management provides powerful visualization tools for tracking service performance. It integrates data from multiple sources, enabling real-time insights and self-service reporting. The web-based solution is designed for scalability and ease of use.

• Service Management Tools

  InetSoft’s customer service management tools offer a web-based BI platform for creating interactive dashboards and reports. The drag-and-drop designer simplifies data analysis for service teams, requiring no advanced technical skills. It supports seamless integration with existing service platforms for enhanced efficiency.

• Service Performance Tracking

  InetSoft’s performance software for customer service delivers real-time analytics through customizable dashboards. The platform’s data mashup capabilities allow integration of diverse data sources for comprehensive reporting. It is designed to empower service teams with actionable insights and minimal IT dependency.

• Service Report Generation

  InetSoft’s customer service report software enables businesses to create detailed reports with a user-friendly, drag-and-drop interface. It supports real-time data integration and visualization for service performance analysis. The platform is optimized for cloud-based access and self-service reporting.

• Customer Service BI Solutions

  InetSoft’s customer service software solutions provide a robust BI platform for creating interactive dashboards and reports. The platform supports data mashups and real-time analytics, enhancing service team efficiency. It is designed for easy integration and scalability across various service environments.

• Analytics-Driven Service Tools

  InetSoft’s analytics-driven customer service software offers powerful tools for creating real-time dashboards and reports. The platform’s data mashup engine enables seamless integration of service data from multiple sources. It supports self-service analytics, making it ideal for service teams with limited technical resources.

• KPI-Driven Service Dashboards

  InetSoft’s KPI-driven customer service software provides interactive dashboards for tracking service performance metrics. The web-based platform supports real-time data integration and self-service analytics. It is designed to enhance service team decision-making with minimal setup and maintenance.