Is Quick Business Intelligence Better Business Intelligence?

This is the transcript of a Webinar hosted by InetSoft on the topic of "Is Quick Business Intelligence Better Business Intelligence?" The speaker is Mark Flaherty, CMO at InetSoft.

Today we are talking about “Is Quick Business Intelligence Better Business Intelligence?” And you may notice that I have taken the liberty to add a small question mark to the end of that title which is not in the original, and the reason I have done that will become clear as we go through the presentation. So let’s get moving.

So we are talking about the old BI conundrum, quicker or better, and that’s the source of the question mark. If you look at the world today, quicker and quicker and quicker seems to be the thing that is most interesting to people, and it's all about the business immediacy. It's all about getting action done. It's about short term goals. It's as if we are running on a stop watch.

And the way that that’s typically been done over the years has been through the use of data marts, with typically independent data marts. They are data marts, separate from the data warehouse or appliances. And that still continues today, and it is a very effective way of continuing today.

But if I went back to the past, the business focus often was on better more consistent, more quality data and really focusing on longer term gain and governance. This is what led to the development of an enterprise data warehouse. And people have joked in the past and said, ‘this is the Rolls Royce version of business intelligence.’ And so that is why you see a Rolls Royce logo here on this slide.

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The Evolution of Data Warehousing and Business Intelligence

But if I go back with you to the very early days, to the beginning days of data warehousing, on the right hand side of this slide, you see the original or one of the early data warehouse architectures. This is a data warehouse model that we have used for years and one in fact that I drew myself in the early 90s. And back then, data consistency and quality was the original business driver for data warehousing.

Down at the bottom of this chat, you see little green boxes called operational systems. Most of you know them intimately and perhaps too well. And back then particularly, and I suppose some of you would say it’s still the same today, operational systems were multiple. They were disparate. They were inconsistent sources of data.

And so in the warehousing architecture that we developed in the late ‘80s, we conceived of an enterprise data warehouse which was modeled in a cross enterprise way. We created what we called a single version of the truth. That was our goal, and indeed it still is the goal in many instances today. You see then, of course, we then took that information for various performance reasons out of the enterprise data warehouse and made it available in data marts.

So that was the original architecture, and well, over the years architecture has developed. In this slide which you can say, is this an architecture or is it a spaghetti diagram? What we did was we added lots and lots of components in order to cater better for immediacy and action. We had the idea of having, and still have, of course, that idea of having near real time data availability. This is what led to the introduction of an operational data store. Operational BI is what it is called today. We had the need for fast analysis and decision making, and so we were looking at improving the performance of data marts. We needed better BI tools and improved visualization and rapid response to change. So this leads to the introduction of agile BI.

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What Would The Business User Choose?

And of course we have an explosion of components and approaches from federated queries to data mashup, to cubes, to spreadsheets, to independent data marts, to staging areas, you name it. But the real question, of course, is how would we ensure consistency and quality in such an environment. So hold that thought, and let me bring you back to the user view. What would the business user choose?

Well, Freddie Mercury said it all in 1989 when he said, “I want it all, and I want it now.” Most of us know that that’s what our business users want. But I do pose this question to you: which would your users choose, the wrong answer immediately, the right answer too late, or “a sufficiently correct answer” soon enough to effect the outcome of decision making? And in my experience working with companies, with users and with IT people, generally, it's the last answer that they typically choose.

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Customer Comments About InetSoft

“We selected InetSoft's Style Report Enterprise for its powerful and flexible application programming interface and for the light weight of the Web-based information access and presentation application. We saved months of development time associated with initial internal development and were able to launch applications faster than if the reporting solution were developed in-house.”
— Dhruv Gupta, Vice President of Product Management at AmberPoint (now Oracle)
“We selected InetSoft's Style Report Professional for a time-tested, dependable publishing engine and a powerful, yet easy-to-use report designer that would save resources associated with internal development of publishing capabilities and client customization requests. We were looking for a Java-based publishing solution that could be easily integrated with our own. We have been pleased with deployment, and the reporting software’s part in our ability to help companies of all sizes realize cost reduction and revenue acceleration associated with critical configuration and accurate quoting solutions.”
— Craig Christiansen, President-Technology at FPX
“Each application is data-rich, and our customers need easy-to-use, yet powerful, reporting and analysis capabilities. We have been particularly happy with the performance that embedding InetSoft's technology has delivered with reports running in seconds, not minutes, which has considerably enhanced the end-user experience — while at the same time reducing the resource load in producing reports and greatly increasing throughput.”
— James McCormick, Project Leader at DSI
“What I liked the most was the drag-and-drop feature for putting together a data query… with other solutions you have no choice but to sit and write code, but with Style Intelligence, it doesn’t take two to three hours to design reports – you only need ten to fifteen minutes. The more I get into it, the more capabilities I discover that allow me to organize data in ways that make the most sense to me, and excitingly, our users will be able to benefit from these same features. Additionally, Style Intelligence offers truly superior dashboard graphics. Thus, we’ll be able to provide our customers with the ability to create highly polished, professional reports.”
— Tadd Meyers, Business Intelligence Manager at NCN
“We were very selective, having looked at about a dozen similar products. In the end, it was an easy choice because other offerings were unable to meet our fundamental requirements. We selected InetSoft on the basis that their product integrated well with our applications and business processes. In addition, and unique amongst similar solutions, the InetSoft products provided static as well as dynamic reporting, enabling our customers to investigate their data against pre-determined measurables. This functionality provides our customers with a powerful benchmarking tool to determine how many similar events have occurred over an established period, and whether they are increasing or decreasing in regularity, effectively measuring their safety programme against past performance.”
— Martin Wimpress, IT Manager at Flight Data Services
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