First, business analysts are no longer dependent on their IT departments because the BI tools in place allow them to take advantage of the existing data infrastructure. Currently, analysts either need have sophisticated technology skills, or they have to rely on IT departments to fulfill their data requests. Using self-service BI, analysts will no longer need to wait on IT departments to fulfill their requests and won’t need to have advanced technical skills to perform their job.
Second, it is easier to share the results of analysis with business users, leading to better decision making. Currently, analysts are forced to expend unreasonable amounts of time and system resources by creating multiple custom reports or again must rely on an IT department to generate their reports. Using self-service BI, analysts are easily able to create custom reports and data mashups and even business users can create custom dashboards and drill down for detailed information.
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