Business Activity Monitoring

BAM empowers businesses with real-time information regarding current operational statuses. Historical data is also often presented to provide context to current situations.
business activity management dashboards

Real Time Visual Views, Actionable Details

InetSoft's visualization dashboards are the best way to present high level views of organizational data. Visual KPIs must not only present clear, refreshing visibility, they must also be actionable. InetSoft's visualization engine has deep built-in interactivities. It allows business users to drill down and interrogate underlying data to discern proper action.

business activity management interactive

Mashup Real Time Data With Its Historical Context

For BAM, historical context is as important as all other types of business analytics. It's often the case that historical data and real time data come from different channels. Data transformation and mashup are critical to gain a comprehensive view.

Mashup Machine Learning with Business Activity Monitoring

Business activity monitoring can be mashed up with machine learning based visualization. Machine learning is great at learning patterns and trends from historic data. For example, machine learning can indicate a potential surge in call center volume and allow managers to prepare before hand. In other words, machine learning provides historic context in a more intelligent way.

Machine Learning Dashboard for Business Activity Monitoring

Spotlight: What Activity Does a Merchant Service Provider Monitor?

Merchant service providers (MSPs) play a vital role in facilitating electronic transactions for businesses, handling everything from credit card processing to payment gateway services. One of the key activities that MSPs monitor is the authorization and processing of payment transactions. This involves scrutinizing each transaction to ensure its legitimacy, detecting any signs of fraud or suspicious activity, and verifying that the transaction meets the necessary security standards and compliance regulations. By closely monitoring transaction activities, MSPs help protect both merchants and consumers from fraudulent practices while ensuring the smooth and secure flow of electronic payments.

Another critical aspect of monitoring for MSPs is risk management. MSPs assess various types of risks associated with payment processing, including financial risks, operational risks, and compliance risks. They monitor factors such as transaction volumes, chargeback rates, and changes in merchant behavior to identify potential risks and mitigate them proactively. Additionally, MSPs monitor industry trends, regulatory developments, and security threats to stay ahead of emerging risks and adapt their risk management strategies accordingly. By effectively managing risks, MSPs help safeguard the integrity of the payment ecosystem and maintain trust among merchants, consumers, and financial institutions.

Furthermore, MSPs monitor the performance and reliability of their payment processing systems to ensure optimal functionality and uptime. This involves tracking metrics such as transaction processing times, system downtime, and error rates to identify any performance issues or bottlenecks. By continuously monitoring system performance, MSPs can promptly address any technical issues or infrastructure limitations that may impact the efficiency and reliability of payment processing services. Ultimately, through vigilant monitoring of payment transactions, risk factors, and system performance, merchant service providers play a crucial role in maintaining the integrity, security, and efficiency of electronic payment systems.