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This is the continuation of a transcript of a presentation by Stu Worman from Indiana University at an IT conference for unversity IT professionals.

Our enrollment is up. But I really think it is because we have better control over what is going on in our systems. So we have saved a lot of people from having to download something. They already have it.

What kind of dashboard information does the public see? This our main page. First of all, we have notices and alerts right here, and you can see all of our systems are operating normally right now. And let’s see if we could see a day where something interesting happened. Look at September 25th you can see we had regularly scheduled.

We have one system that sends out notifications to a list of recipients. It also posts it on this page. We have a little client application called IT Now that will notify you when something is up or down. We do a lot of communication as to what is going on in our systems.

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