Analytical Supply Chain Dashboard Example

Supply Chain KPIs in the Consumer Goods Industry

1. Perfect Order Rate: The percentage of orders that are delivered to the customer without any errors or issues.

2. On-Time Delivery (OTD): The percentage of orders delivered on or before the promised delivery date.

3. Order Fill Rate: The percentage of customer orders that are completely fulfilled in a single shipment.

4. Inventory Turnover: The number of times inventory is sold or used up in a given period. This indicates how efficiently a company is managing its inventory.

5. Stockout Rate: The percentage of times when a product is not available when a customer wants to purchase it.

6. Supplier On-Time Delivery (SOTD): The percentage of orders received from suppliers on or before the agreed-upon delivery date.

7. Lead Time: The average time it takes for a product to move from order placement to delivery.

8. Forecast Accuracy: The degree to which actual demand matches the forecasted demand.

9. Fill Rate: The percentage of customer demand that is met from available inventory.

10. Shelf Availability: The percentage of time a product is in stock and available for customers to purchase.

11. Return Rate: The percentage of products sold that are returned by customers.

12. Cost per Order: The total cost incurred for processing and delivering an order.

13. Transportation Costs as a Percentage of Sales: The percentage of sales revenue spent on transportation.

14. Supplier Lead Time: The time it takes for a supplier to deliver goods after receiving an order.

15. Cash-to-Cash Cycle Time: The time it takes for a company to convert its investments in inventory back into cash.

16. Obsolescence Rate: The percentage of inventory that becomes obsolete and cannot be sold.

17. Fill Rate by Product Line: The percentage of orders filled for specific product lines.

18. Customer Order Cycle Time: The time it takes from when a customer places an order to when it is delivered.

19. Overall Equipment Effectiveness (OEE): A measure of how well a manufacturing unit performs relative to its designed capacity during the periods when it is scheduled to run.

20. Supplier Quality Index: A metric that assesses the quality of materials and products received from suppliers.

21. Warehouse Utilization Rate: The percentage of a warehouse's capacity that is being used.

22. Transportation Mode Efficiency: The evaluation of which transportation modes (e.g., truck, rail, air) are most cost-effective and efficient.

23. Customer Service Level: A measure of how well a company meets its customers' expectations regarding product availability and delivery.

24. Customer Lifetime Value (CLV): The predicted net profit a company can expect to earn from a customer throughout their entire relationship with the business.

25. Sustainability Metrics: Measures related to environmental impact, such as carbon emissions, water usage, and waste reduction.

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