Performance Management Product Information from InetSoft

This is a table of contents of useful product information about, and benefits of, InetSoft's performance management software::

Ability to Accelerate Business Performance Improvements - And that leaves me at the last topic here. It’s about the ability to accelerate business performance improvements and the ability to continuously repeat them. It’s like the old saying, ‘rinse, repeat, rinse, repeat.’ It’s a continuous process improvement. The key idea is the ability to document processes and understand them. This helps ensure the building of a knowledge base that can be passed on. Next, be sure to provide the visibility so that you can understand the reporting and understand the impact that your changes are having. Open the community of influencers. The more people who are invested in the project the better. The last recommendation has to do with learning from others. Some times much of the new innovation may not happen within your organization, but you need to be able to pull in that information and that content. That includes experiences that are happening outside the organization.Here comes the sales pitch. When it comes to information reporting, InetSoft is uniquely able to provide a unified view of multiple processes that are tracked in multiple operational data sources...

Advice for the Process of Defining KPIs - When you are getting down to the departmental level, the metrics become very specific. And sometimes they need help figuring out what are those metrics. Some industries like government, education, and healthcare share this kind of information, what the standard metrics they are using, because they’re not in hyper-competitive marketplaces. It’s a little more challenging for other businesses such as in financial services. Sometimes a key metric can be a secret way for tracking the performance of their business or their marketing campaigns, so they’re reluctant to share that knowledge or methodology. There have been some consortiums formed, and there are some good Web sites collecting the definitions of industry-specific KPIs. One I can recommend it KPI Library at http://kpilibrary.com/. There is no easy answer. I think once you get started measuring and tracking the obvious performance indicators, and you immerse yourself in them, begin to puzzle in your own head what else could be measured, what other event or activity might cause the indicator you’re already watching to go up or down. That will lead you in the direction of the leading indicators...

Analytical Performance Management - InetSoft's buiness intelligence analytics solution for performance management features a powerful computational engine that is capable of integrating data from various sources simultaneously and providing real-time human-centric results and analysis through visualization driven charts, dashboards, and reports...

Analytics for Performance Management - InetSoft offers an easy to deploy, easy to use Web-based analytics application suitable for all performance management tasks. Whether monitoring dashboards, drill-down reporting, or balanced scorecards are needed, point-and-click visual analysis technologies...

Best Performance Management Tools and Techniques - Monitoring dashboards do not need to be static charts. InetSoft's dashboard software uses a visualization-driven approach to enable rapid deployment of self service business dashboards that are highly interactive. This perfomance management system is business user-driven and offers strong analytic and drill-down functions. The key advantages are: Monitor, explore, and analyze and drill down into details Easy to use, modify, and create by business users Leverage user-driven data mashup for maximum self service Suitable for executive dashboards and power-user exploration Combine multiple interactive reports and charts in one screen to replace scores of static ones Dashboards empower business users with an intuitive monitoring and analytic environment resulting in enhanced business performance management, using the information stored within their performance management system. Within an executive dashboard, statistics and data for the company as a whole can be closely monitored by the people who need to know and can take action...

Best Practice for Performance Measurement - Is there a best practice for the timeliness or frequency of performance measurement and when to make a decision that performance is off track and actions need to be developed? Most companies should use monthly timeframes when it comes to the high-level business metrics. But with the operational performance metrics, weekly frequencies are necessary. Such as with marketing or sales metrics, so that you can take more nimble corrective actions if necessary so that the high-level metrics aren’t in trouble by month’s end. Some industries do have a need to look at real-time performance indicators. Hospitals, for instance, do this. But the problem with real-time metrics, you’ve got to be careful not to overreact to a blip in performance. This is a relatively new area for the use of KPIs. IT has had some traditional ones such as the five nines for uptime, server availability, for instance, or are processes running fast or slow. But now that IT is doing things that are customer-facing like powering a company’s online presence and the performance of the Web site is a point of competitive differentiation, that’s where there new performance indicators that need to be tracked...

Best Practices for Selecting KPIs - There a few best practices I can recommend when it comes to selecting key performance indicators, or KPIs. A middle-of-the road approach between a top-down and a bottom-up approach is recommended. Some people talk about a hub-and-spoke approach to performance management, because on the one hand. Some people talk about a hub-and-spoke approach to performance management, because on the one hand, you don’t want to do this in silos. You don’t want each department creating their own metrics which overlap or create inconsistencies with other departments. But on the other end, any enterprise that tries to centralize the management of metrics and all the associated governance will fail. Those BI initiatives collapse under their own weight and bureaucracy and red tape and too many processes. Some kind of hub and spoke environment for performance metrics has its place. Anything that has to be managed and handled and monitored at a corporate level, anything that is mission-critical, anything that goes across the enterprise boundaries, all of this belongs in a hub...

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More Resources:

		Analysis or Analytics Product Information
		Business Intelligence Product Information
		Charting Product Information
		Dashboard Product Information
		Data Modeling Information
		Reporting Product Information